Frequently Asked Questions

Is it safe to travel to Israel?Yes, absolutely. About 3 million tourists travel to Israel every year, and all of them return to their home countries safe and sound.Not only is Israel safe to visit, but you will find yourself feeling more at ease in Israeli cities than in many major metropolises. Visitors, including women travelling alone, are safe to wander around at night. In addition, Israel is a great environment for children as everyone has half an eye out for everyone else’s kids. Israel is also the only place in the Middle East where gay and lesbian visitors can openly travel the country.How much do I pay for Your Service?Nothing. You should never pay more for your Israel experience booking through us than if you had booked directly. As industry insiders we are able to book services at industry rates. We provide you with your experience at standard consumer rates (or sometimes less). The difference is how we get paid. So you get someone to advise, organise, and maximise your experience at no additional cost at all!Your financial protectionPomegranate Travel Ltd is a Member of ABTA with membership number Y6171. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or a member of ABTA allows you to book with Confidence. As a Member of ABTA you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.Please note that although Pomegranate Travel grants you financial protection, you must still take out travel insurance to cover non-financial related incidences.Flying to IsraelDirect flights to Tel Aviv go from most major international airports.Flying times are about 4.5 hours from London, 11 hours from New York, 11 hours from Singapore, 17 hours from Los Angeles.Visas & PassportsAll visitors to Israel must hold a passport that is valid for at least six months from the date they enter the country. Citizens of many countries, including European Union countries, Australia, Singapore, USA, Canada and many others are issued tourist visas free of charge upon arrival. Please ask your Pomegranate Travel Israel expert if you are unsure about your visa arrangements.When you enter Israel, immigration will stamp your passport, or if you prefer, a separate loose sheet of paper, which you must keep safely until you leave the country. You will need to show the stamp at hotel check-ins in order to quality for tax free stays. If you do not want your passport stamped, you must make this clear to the immigration officer before handing over your passport.Airport SecurityStringent security measures help make Israel a very safe place to visit and enjoy.Don’t be offended or nervous if airport security staff ask you a whole stream of seemingly endless questions, or if they want to go through your bags quite thoroughly.Pomegranate Travel can arrange airport streamlining services for those who wish to expedite this process.Do I need vaccinations before I travel to Israel?No.What languages are spoken in Israel?Hebrew is the majority language, and the vast majority of people have good English. Your Pomegranate Travel tour guide will have excellent English.When is the best time to visit Israel?Generally speaking spring and autumn are great times to visit as the weather is warm and temperate, perfect for touring and relaxing.However, as with everything else, your personal preferences are key. For example, how much heavy touring you wish to do versus lounging around the pool, and whether there are particular religious or cultural festivals you wish to take part in.What is the weather like in Israel?Israel averages over 300 days of sun a year (360 days in Eilat!), and in general the weather is glorious. However, July and August can be very hot and humid for touring, and outside of the South of the country, December to March can be a bit cool for sunbathing.What should I pack?For year round touring it is vital to bring a sunhat, sun screen, sun glasses, and plenty of water. A water canteen is recommended, there are plenty of places to refill around Israel’s main touring sites. In addition, you will need good shoes with grip and, depending on your itinerary, water and hiking shoes.Dress in Israel is very laidback and causal, and it is best to dress with practicalities, especially the heat, in mind. Having said that, it is always a good idea to travel with an extra layer as it can get chilly in heavily air-conditioned environments, and in the evenings outside of July and August.For visiting holy sites, please dress modestly covering shoulders and knees, or you can dress as usual and bring a wrap to throw on top.Food and Drink in IsraelIt is worth coming to Israel just for the food! You won’t believe how good it is until you try it.Ingredients are fresh, and Israeli food is characterised by an eclectic mix of flavours and influences.Tap water is safe to drink, and mineral water is widely available. Alcohol is served in most restaurants.Many restaurants in Israel are kosher, meaning they follow Jewish dietary rules. This is particularly the case in Jerusalem, and less so in Tel Aviv.Wifi and Electricity in IsraelMost cafes, restaurants and public places have free wifi. The Tel Aviv city council is working on making the entire city a free wifi zone, so watch this space!The electricity current in Israel is 220 volts AC, single phase, 50 Hertz. Most Israeli sockets are of the three-pronged variety but many also accept European two-pronged plugs.Data ProtectionWe collect personal details, such as your name, phone number and email address only when you use our website to send us an inquiry or phone and leave your details with us. We will only use that information to respond to your message and to help us get you the information or services you have requested. Remember that email is not necessarily secure. You should never send sensitive or personal information by email.